Recent Posts

Educate Kids & Teens about Severe Weather

1/18/2021 (Permalink)

Have little ones at home?  Most of them become frightened when they hear about severe weather on the news or hear the loud ear-piercing siren when bad weather is approaching. Often times knowledge will reduce fear and anxiety.

You can teach them about the weather using a free on-line game called Owlie Skywarn! Go on a severe weather preparedness adventure and earn a Young Meteorologists Certificate at

Your kids will learn about science and safety in a fun way!

Now let's talk about what we parents and grandparents can do. Each year, people in this country are killed or seriously injured by all types of extreme weather, despite advance warning. The National Weather Service provides so much information and warnings using technology, but they still rely on us to help on a local level. They ask everyone to “Be a Force of Nature”

Be a Force of Nature by knowing your risk, taking action and being an example in your community.  Click here to learn more about this simple but effective program that can help keep hundreds or thousands of our family, friends and neighbors safe.

Call SERVPRO of Paducah and Mayfield at 270-443-4555 for our storm damage professionals to make it "Like it never even happened."

Sewer Cleanup

1/18/2021 (Permalink)

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

SERVPRO of Paducah and Mayfield 270-443-4555

Advanced Restoration Technology & Equpment

1/18/2021 (Permalink)

Water damage can cause large loss to floors and structures but can also create the perfect environment for mold to grow.  The longer the water sits, the higher the risk for complete loss and risky air quality due to the mold growth.  Luckily, SERVPRO of Paducah/Mayfield has high tech equipment that is designed to remove the humidity from the air, even in small spaces that have poor airflow, when unwanted water is involved.  At the same time, we have water extractors to remove standing water, then powerful fans to dry the structures.  We also have high tech equipment that can detect moisture on surfaces as well as in the air.  It is imperative to get our equipment in place as soon as possible when water is an issue. The water restoration process is completed by our highly trained, local technicians who are IICRC (The Institute of Inspection Cleaning and Restoration Certification) Certified. The technicians will also document the drying process to ensure that your property has been dried properly. When our team is done cleaning up the damage it will be, “Like it never even happened.” Call SERVPRO of Paducah for all your water damage needs today at 270-443-4555.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

  Fast, 24 Hour Emergency Service

Highly trained specialists are ready to respond quickly to your water damage emergency.

We work with your insurance.
For a stress free claims process, SERVPRO can help manage the insurance paperwork and process. Call SERVPRO of Paducah/Mayfield for details. 270-443-4555

Air Ducts and HVAC Cleaning

1/12/2021 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Paducah & Mayfield Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (270) 443-4555.

About SERVPRO of Paducah & Mayfield

1/11/2021 (Permalink)

After 12 years as an insurance adjuster, Steve Durham started SERVPRO of Paducah & Mayfield in 2004. His experience in insurance adjusting gives him insight into the needs of the insurance companies so he can provide the best customer service to clients dealing with mitigation. He is dedicated to making a difference in the lives of our local residents and businesses. 

He understands the stress and worry that comes with a fire or water damage event and the disruption it causes your life, home or business. His goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

In addition to Steve's experience as an insurance adjustor the other team members also have the knowledge and experience to help make the process run as smooth as possible:

Mike Bone is Steve's Production manager with over 20 years in residential and commercial construction. Mike also works with customers and the insurance companies to make the restoration process as hassle free as possible.

Kelly Bone is the lead Water Technician and is certified in Water Damage Restoration from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Kelly's attention to detail and good nature makes her an integral part of this company.


  • AMRT-Applied Microbial Remediation Technician
  • ASD-Applied Structural Drying Technician
  • ECTP-Employee Certification Training Program
  • FSRT-Fire & Smoke Damage Restoration Technician
  • IICRC-Certified Firm
  • OSHA-30-hour General and/or Construction Industry Training Program
  • RRRP-Lead Based Paint Activities and Renovation
  • WRT-Water Damage Restoration Technician

SERVPRO of Paducah & Mayfield are Ready When Storms hit

1/11/2021 (Permalink)

SERVPRO of Paducah & Mayfield specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit McCracken or Graves county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today @ 270-443-4555 

How to Get Rid of That Smoke Smell-Thermal Fogging

1/11/2021 (Permalink)

When fires occur, the smell of smoke can be the most lasting damage. Think of the last time you fried chicken or french fries. Now, think about the smell of wood smoke at a campfire!

SERVPRO of Paducah & Mayfield uses many techniques to combat smoke damage. One such technique is thermal fogging - a process by which small particles are created to mimic smoke. These "smoke" particles are deodorized and penetrate the tiny spaces (fabric, cracks in walls, etc) where smoke particles might have been absorbed. The above image shows thermal fogging being used in a church where a small fire began and created significant smoke damage.

It's also important to match the sources of the odor. When the odor-causing source was smoke, then a "smoke" treatment with matching additives can be applied. The same procedure is used if the source is a grease fire, or a plastic fire, etc.

If you have smoke damage in your home or business, call SERVPRO of Paducah/Mayfield at (270) 443-4555.

What Equipment and Methods Will Certified Technicians Use to Eliminate Water Damage and Restore My Home?

1/11/2021 (Permalink)

SERVPRO of Paducah and Mayfield will send IICRC Certified Technicians to scope visible and hidden water intrusions in the structure.  These trusted professionals use advanced equipment to identify and classify the extent of water damage and to ensure its restoration to the highest industry standards.  Some tools for detecting and correcting the breadth of damage include the following:

  • moisture sensors
  • moisture meters
  • extractors
  • HEPA filtered wet vacs and air scrubbers

Walls are inspected and carpets are examined.  Dehumidifiers and deodorizers are typically placed to maximize the drying time and eliminate foul smells.  The rapid response time is always matched with excellent customer service that adheres to cleaning and decontamination standards. 

Some water issues start out small like a bump or rise in the floor around sinks or tubs and showers. Catch it early!

If you suspect any water damage call us at 270-443-4555. SERVPRO of Paducah and Mayfield is available 24/7 to mitigate water damage to your home.  

Covid-19 Cleaning-A Reopening Study

1/7/2021 (Permalink)

In an effort to promote our Certified: SERVPRO Cleaned program SERVPRO commissioned a study to help assess the attitudes and comfort levels of 1,000 consumers about patronizing businesses during the COVID-19 pandemic. The study is called COVID-19 Cleaning: A Reopening Study


  1. Consumers expect your business to be cleaner than their home. (71% expect businesses to have higher cleanliness standards than respondents do in their own homes.)
  2. If you aren’t clean, your business will suffer great damage to its reputation. (76% say the way a business addresses cleanliness during COVID is a good indicator of how well that business is run in general.)
  3. This is the start of a new era for cleanliness and businesses. (73% say they are going to be more attuned to cleanliness once COVID is over.)
  4. Customer concerns about COVID are not going away any time soon. (68% are constantly thinking about avoiding COVID exposure when out in public.)
  5. All else being equal (product, price, service, convenience) customers trust businesses that are professionally cleaned over ones that self-clean. (64% are more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned.)
  6. Surface cleaning remains a significant concern. (59% are worried about COVID exposure from touching surfaces that have not been sufficiently cleaned.)

To learn more about this cleaning and to see if it's right for your business, click here:

You can reach us at 270-443-4555 for a free estimate.

The Water Restoration Process

1/6/2021 (Permalink)

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (270) 443-4555

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

Step 3 - Water Removal/Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Sanitizing

Step 6 - Restoration

SERVPRO of Paducah and Mayfield will make it "Like it never even happened."

See more detail about the Water Restoration Process by clicking this link: